Guest charging

Scan. Pay. Charge. Guest charging without unnecessary friction.

Alenta Charge makes compatible existing chargers available to hotel guests, customers, visitors and other external users. Guests scan the QR code, see the price, pay in the browser and receive a receipt – without a dedicated charging app.

From QR code to completed charging session

1

Scan the QR code

The label opens the correct charge point directly. A charger code can be used as an alternative.

2

See price and terms

The user sees the applicable price before charging starts.

3

Authorise card

Payment is handled in the browser. No dedicated charging app is required.

4

Start and follow charging

The session records energy and status while charging is in progress.

5

Final amount and receipt

When the session ends, the final amount is calculated from measured usage and the session terms.

Guest charging without manual follow-up

No app

Regular paying guests normally do not need an account or a dedicated charging app.

QR at the charge point

Clear labelling makes it easy to find the correct payment flow on site.

Metered consumption

The session records actual energy use as the basis for the final amount.

Card payment

A card is authorised before a paid session starts and the final amount is captured afterwards within the authorised limit.

Receipt

The user receives documentation of the charging session and amount after payment.

The same charger for several user groups

Employees, residents, company vehicles and other approved groups can have different terms from paying guests.

The owner gets the overview – the guest handles the rest

The owner portal shows sessions, kWh, revenue, chargers and locations. Monthly settlements consolidate the economics and show charging revenue, the Alenta Charge fee and payout amount.

Designed for places where visitors simply want to charge and continue

Hotels, campsites, short-term rentals, customer parking, offices, commercial property, rental homes and other locations where external users need simple charging access.

Use the charger already installed

We check brand, model and current configuration before connection. OCPP support alone does not guarantee compatibility, so the installation is verified first.

Common guest charging questions

Does the guest need an app?

No. Regular paying guests can use the browser through a QR code.

Does the guest need an account?

Normally not for a standard paid guest session.

Can employees or residents use the same charger?

Yes. Approved user groups can receive separate pricing or terms.

Does the guest see the price before starting?

Yes. Pricing and terms are shown before a paid session starts.

Can we use existing chargers?

If compatible. We check brand, model and configuration free of charge.

Want to make existing chargers available to guests?

Send us the brand and model. We will check whether the charging installation can work with Alenta Charge.

Check the charger

Already have an EV charger?

Tell us the brand and model and we will check free of charge whether the charger or charging installation can be used with Alenta Charge. No fixed monthly fee.

Check my charger

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